The staff was very unfriendly, I have never experienced that kind of un-professionalism before. Can not recommend that place.

The general manager should have been a bit more pleasant, but he is okay.

It was smack in the city center.

The bed was awful! The man at the reception could use a smile once in a while. The breakfast was very poor for the money they charge.

Friendly staff but you get what you pay for here! Breakfast was simple but good.

good value for the money, we was expecting something worse while reading the other reviews. the rooms were clean, big and pleasantly warm.

the breakfast was very poor. also i didn't like plastic glasses that felt a bit cheap; also towels were smelling not fresh

Small hotel with very friendly personnel.

Rooms are heated with electric heaters of poor quality. Central heating works from time to time. I think it depends of amount of people in the hotel.

The proximity to the shopping district.

The codition of the hotel was not too good. The reception staff seem a bit hostile and seems to get easily agitated.

good location

I am not really like here becasue during the night, i could heard everything from the other rooms. Almost i didn´t sleep whole night. And my room did not have window could see outside.

rooms booked in Booked.net was not given on actual day.in the end had to pay more than stated.

Indeed a very good position, Big & clean rooms, comfy beds.

Unreachable staff: we locked the keys inside the room at 10.30 PM and there was no-one that can help us. Anyway we slept in another room and we have not been charged, so it was positive. It feels (and smells) a bit like an hospice for old people...

the location is in the center of andorra, it is easy to find it after you get off the bus. It really near to the shopping mall.

the internet there is 1 euro per 15 minutes and the speed is like a snail...

Location is definitely biggest advantage of this hotel. Fairly close to bus station and streets with tax free shops. Acceptable value for it's money.

Wi-fi is available only on ground floor and is not free; computer that suppose to have inet didn't work; room doors have to replaced with new one's; breakfast - it's just a name, nothing to eat

The hotel is perfectly situated in the centre.Breakfast is very good.

Hotel receptionist a bit grumpy untill you get him talking,walls are thin,

Location is ok. The room was big.

The staff is extremely unfriendly. The bed in the room is awful - so soft that you sleep in an unnatural position and the next morning you back aches. Be sure to get confirmation for the parking! Because when we came they denied us a parking place and said that they have only one and it's reserved.

Close to shops. Near to caldea spa.

Old mattress that had deep hollow in middle. All night noise of bin emptiers, road cleaners and people arriving in middle of night pulling luggage on wheels.